Work Order
Submission
Submit forklift repair or maintenance requests
Frequently Asked Questions
How can I contact customer support?
You can reach our support team by emailing us at sally@somnexus.com or by using the contact form on our website. We typically respond within 24 hours.
What is your return and refund policy?
Returns and refunds are accepted within 14 days of delivery for unused, undamaged items. Please contact us first to initiate the return process.
How long does shipping take?
Standard domestic orders are processed within 7-14 business days and usually arrive in 7-14business days, depending on your location.
Do you offer international shipping?
Yes, we ship internationally. Shipping times and costs vary based on the destination — you’ll see options during checkout.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use it to track your shipment status at any time.
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